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What This Privacy Policy Covers

This page explains what we collect when you open and use a bijok account, and what we never touch. It covers your profile details, the bKash, Nagad or Rocket records behind each deposit, and the device data that keeps your session secure on your…

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bijok What This Privacy Policy Covers
HOW WE HANDLE IT

Open, Explore and Control Your Data

Security is a set of habits, not a slogan. Your password is stored hashed, sessions expire, and a fresh login from an unfamiliar device triggers an extra check on your registered number. Nothing about your account data is sold. We share it only where a payment provider, a fraud check or a legal request makes it necessary.

Data Handling

Your profile, game history and wallet references sit on access-controlled systems. Staff see what their role requires and nothing more, and every lookup is logged for review.

Cookies and Sessions

Session cookies keep you signed in across the app and browser. Clearing them signs you out everywhere. Display cookies only remember layout choices and carry no account detail.

Account Security

Use a password you do not reuse elsewhere and keep your phone locked. If your handset goes missing, message us immediately so we can end active sessions and hold withdrawals.

Retention and Changes

Closed accounts keep only the records payment and tax rules require for the set period, then they are removed. To correct, export or delete your data, send the request through support.

PRIVACY HELP DESK

Reach Us About Your Data

If you want a copy of what we hold, or you think something on your profile is wrong, contact us and say so plainly. Quote your registered mobile number and the email tied to your account. We will check your identity first, because we will not hand account data to someone who cannot prove they own the account.

Account Help Chat Open the chat panel once you are signed in and ask for a data request. The agent will confirm your registered number and pass the case to the team that handles privacy questions.
Email Request Write to our support mailbox from the address on your profile and describe what you need corrected, exported or deleted. Include your account number so we can find you without a back-and-forth.
Wallet Verification For anything tied to a bKash, Nagad or Rocket deposit, keep the transaction ID handy. That reference lets us trace the record and answer you on the same day you write in.

Answers Before You Ask Us

These are the privacy questions we field most often from players across Bangladesh, answered the way we would answer them in chat. If yours is not here, send it through support and we will walk you through it.

Your name, phone number, date of birth and email, plus the transaction references from your bKash, Nagad or Rocket payments. We also log device type, IP address and login times so unusual access can be flagged.

No. We never need your wallet PIN, your one-time code, or your card number sent through chat. Anyone who asks for those is not from us. Treat that request as a fraud attempt and report it to support.

Yes. Message support from your registered number and ask for a copy of your data. If a name, email or address is wrong, tell us which field and we will correct it once we verify you own the account.

Only where it is needed to run your account: the payment provider clearing a deposit, a fraud or identity check, or a lawful request from a competent authority. We do not sell your data to advertisers or list brokers.

We keep transaction and identity records for the period that payment and tax rules require, then remove them. Game history and session logs go sooner. You can ask support which period applies to your case.

You can clear or block cookies in your browser or app settings. Session cookies are the ones that keep you signed in, so blocking them means logging in again on each visit. Display preferences are the only other thing they hold.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.